Yes, you have 7 days to exchange it, provided that it is returned in its original packaging, is not damaged and has not been used.

Return costs are your responsibility. https://sougui.tn/privacy-policy/

There can be several reasons to that :

-We cannot deliver to your country.

-An error had occurred during the entry, in this case, an error message informs you of the entry field in which the problem occurs.

-There is a problem on our website. In this case, try again later. If the problem persists send us an e mail at the following address : contact@sougui.tn

To follow your orders, simply go to your customer account, identify yourself then go the section “orders” you can now access your current orders, the list of your previous orders and your refunds.

-By credit card : you are then redirected to our ultra secure payment tool Naps

-By Cash on delivery